Thursday, January 21, 2010

Principle Of ISO 9001:2008

ISO 9000 stands for International Organization of Standardization, created in 1947. It is a worldwide federation of “Member Bodies” with it's headquarter at Geneva, Switzerland. India is represented by BIS (Bureau of Indian Standards). ISO is important because of its systemic orientation. The assumption is that quality can only be created if workers are motivated and have the right attitude.

ISO 9001:2008 (QUALITY MANAGEMENT SYSTEM) is widely recognized standard. This is a basic quality management system that can be implemented in industries of any type, any size, anywhere in the world. Registration to ISO 9001 Standard provides objective proof that a business has implemented an effective quality management system, and that it satisfies all of the requirements of the applicable standard. An external, impartial expert called a register or CB (Certification Body) conducts an on-site ISO audit to determine whether or not a company is in conformance to the standard. If they are found to be in conformance, they will be issued a certificate showing their address, scope of operations and the seals of the accreditation bodies that give the register its legitimacy.

The ISO 9001 standards are based on eight dynamic Quality Management System Principles.

• Customer Focus
• Leadership
• Involvement of People
• Process Approach
• System Approach
• Continual Improvement
• Factual Approach to Decision Making

Benefits of ISO 9001:2008

o Provides a systematic and visible approach for continual improvement in the performance.
o Edges over competitors who are not accredit.
o Increased customer confidence and international acceptance.
o Structure the operations of the organization to achieve desired results.
o Creates brand name of the organization.
o Helps to increase the effectiveness and efficiency of the organization


You can read my business article here.