Benefits Of ISO 27001:2005 ISMS Certificate

ISO 27001:2005 (Information Security Management System). It is the standard, which specifies requirements for implementation, establishment, operation, monitoring, research, maintenance and improvement of documented Information Security Management Systems (ISMS). It specifies requirements for establishment of a safety control, adapted according to needs of an organization. The organization declares the assurance of information security management system requirements by certification according to BS 7799-2 / ISO 27001:2005.

ISO 27001 specifies the Plan-Do-Check-Act (PDCA) model for continual quality improvement. The PDCA cycle helps "the organization to know how far and how well it has progressed" and "influences the time and cost estimates to achieve compliance." ISMS as "a systematic approach to managing sensitive company information so that it remains secure. ISMS encompasses people, processes, and IT systems."
Information security is achieved by applying a suitable set of controls (policies, processes, procedures, organizational structures, and software and hardware functions).
ISO 27001 is suited to any organization that manages assets - data, people, software and intellectual property. This includes government departments (or their critical suppliers such as mailing houses, or data warehouses), energy providers and utilities, banks, insurance companies and corporate across all sectors of the economy.

Benefits of Information Security ISO 27001:2005

" A valuable framework for resolving security issues.
" Enhancement of client confidence & perception of your organization.
" Enhancement of business partners confidence & perception of your organization.
" Provides confidence that you have managed risk in your own security implementation.
" Enhancement of security awareness within an organization.
" Assists in the development of best practice.
" Can often be a deciding differentiators between competing organizations

Source: http://www.globalmanagergroup.com
You can find more about ISO Documents here.

Principle Of ISO 9001:2008

ISO 9000 stands for International Organization of Standardization, created in 1947. It is a worldwide federation of “Member Bodies” with it's headquarter at Geneva, Switzerland. India is represented by BIS (Bureau of Indian Standards). ISO is important because of its systemic orientation. The assumption is that quality can only be created if workers are motivated and have the right attitude.

ISO 9001:2008 (QUALITY MANAGEMENT SYSTEM) is widely recognized standard. This is a basic quality management system that can be implemented in industries of any type, any size, anywhere in the world. Registration to ISO 9001 Standard provides objective proof that a business has implemented an effective quality management system, and that it satisfies all of the requirements of the applicable standard. An external, impartial expert called a register or CB (Certification Body) conducts an on-site ISO audit to determine whether or not a company is in conformance to the standard. If they are found to be in conformance, they will be issued a certificate showing their address, scope of operations and the seals of the accreditation bodies that give the register its legitimacy.

The ISO 9001 standards are based on eight dynamic Quality Management System Principles.

• Customer Focus
• Leadership
• Involvement of People
• Process Approach
• System Approach
• Continual Improvement
• Factual Approach to Decision Making

Benefits of ISO 9001:2008

o Provides a systematic and visible approach for continual improvement in the performance.
o Edges over competitors who are not accredit.
o Increased customer confidence and international acceptance.
o Structure the operations of the organization to achieve desired results.
o Creates brand name of the organization.
o Helps to increase the effectiveness and efficiency of the organization


You can read my business article here.

Health & Safety Management System (HSMS)

OHSAS 18001

The Occupational Health and Safety Assessment Series (OHSAS) specification 18001 and the accompanying guideline OHSAS 18002 have been developed in response to urgent customer demand for a recognizable occupational health and safety management system standard against which their management systems can be assessed and certified.

OHSAS 18001 is also compatible with the ISO 9001:2000 quality management system and ISO 14001:2004 environmental management system standards, in order to facilitate the integration of quality, environmental and occupational health and safety management systems by organization The specification takes a structured approach to OH&S management. The emphasis is placed on practices being pro-active and preventive by the identification of hazards and the evaluation and control of work related risks. OHSAS 18001 can be used by organization of all sizes regardless of the nature of their activities or location. Organizations can now achieve third party certification for their Occupational Health and Safety management system.

OHSAS 18001 features include the following elements:
• OH&S policy
• Planning
• Implementation and Operation
• Checking and corrective action
• Management Review

How To Addressing Translation Quality

At this point you must be asking yourself that what about translation quality? Most critics of ISO 9001: 2000 certification within the language industry will generally respond, ISO does nothing for translation quality. The fact of the matter is that ISO 9001:2000 was never designed to ensure an objective level of quality in a specific deliverable be it a machine tool, an automobile, or a translated document. The standard has neither the ability, nor the intention to define quality in this way; rather it is a statement of organizational and managerial integrity; the focus of which is to deliver quality products and services according to the customer’s requirements.

Since language services are not required by all businesses in order for them to perform in their local markets, they are not perceived as vital services by most business owners. Financial services, insurance, office equipment and furniture, marketing, and advertising are usually considered vital to all businesses. As a service used only by companies either engaging in international sales or actively marketing to ethnic markets domestically, language service providers are not as well known in the U.S domestic market. Due to this fact and the increasingly technical nature of translation and localization work, there is a growing asymmetry in knowledge between LSP’s and their existing and potential customers. This disconnect between service buyers and sellers is strong justification for LSP’s to attain certification. Since, to this day, there is no single standard that addresses translation quality, ISO 9000 certification serves as the best alternative 5.



Of course, if you look at the results of a translation project, you can assess if the work looks complete, professional, and was delivered on time. However, you still have no way of assessing the linguistic quality of the work. To do so, you will need to rely on someone in your organization such as an overseas sales office, distributor or even your customers. This process, known as client review, is common and necessary, since most buyers of translation services are not comfortable assuming that their LSP can provide quality work.

However, anyone working inside an LSP will tell you that even if the distributor/customer does not provide positive feedback, it does not necessarily mean that the translation is of poor quality. Why? Well, its language is always preferential and subjective. There is no way to objectively measure the quality of translation in its abstract meaning. Even if there was, the reviewers would have to be trained in that assessment process, which likely will not happen, since review at best will be a secondary task for the chosen reviewer. He or she will likely have primary duties that generate revenue directly for your company. So, that brings us back to the definition of quality as perceived by the buyer. That’s where the integrity comes in: being able to work with the buyer to establish those ever-elusive quality criteria as the basis for reasonable and realistic quality requirements. Such collaboration takes time and effort on both sides, but mainly on the provider’s side. This type of partnership is impossible without commitment and integrity and requires robust and detailed processes for which ISO ce certification can provide a solid framework.

From the buyer’s perspective purchasing language services is a daunting task. Unless you have knowledge of the languages into which your service provider is translating, you do not have any direct way of assessing the quality of the translation work. If you think about it, virtually any other product or service you and your company purchase can be evaluated and experienced directly. Purchasing technical services, such as software development,- lends itself to direct assessment, even if you have no knowledge of programming, since the end result can be assessed for functional quality.



Source: translationdirectory.com/articles

You can find more about other ISO Services here.