Advantages of ISO 9001 14001 Integrated Management System

ISO 9001 and ISO 14001 Quality Environment Integrated Management Standard consist of Integrated ISO 9001-2008 and ISO 14001-2004. The ISO 9001 14001 integrated management system is central to strategy for developing a quality, environmentally sustainable business. Implementing integrated management system (IMS) on quality and environment the performance of the employees can be improved which helps in reducing cost of production and maintain quality of products. Also with iso 9001 14001 - quality and environment management system, companies maintain their quality environmental issues. It is essential that environment, quality and environmental safety issues are involved within an organization's day-to-day activities and that they are an integral part of their overall management system.

Implementation of proper ISO integrated system as per requirement of iso 9001-2008 and iso 14001-2004 standard improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage and avoidance of litigation. ISO 9000 guidelines provide a comprehensive model for quality management systems that can make any company competitive. ISO 9001 14001 standard certification includes documents of all procedures and processes, including operational and documentation control, the establishment of emergency procedures and responses, and the communication with employees, to ensure they can competently implement the necessary processes and record results. ISO 9001 14001 quality environmental management can be a very effective ISO QMS EMS certification tool to identify these cost savings opportunities for some organizations. Some other organizations can falter in its planning, lack of senior management commitment and poor understanding of how it should be implemented and find themselves managing an ineffective iso 14001 EMS Certification. Among the wide advantages of the ISO Quality System standard to make vibrant culture some are as follows:

Key Advantages of ISO 9001 14001 Integrated Management System
• Creates a more efficient, effective operation.
• Increases customer satisfaction and retention.
• Reduces third party ISO 9001 14001 audit .
• Improved quality (reduction in waste, rework, scrap, less complaints, etc.).
• Reduction of waste and consumption of resources.
• Reduce operating costs.
• Increase long term viability of businesses.
• Enhance market share and increase growth in sales.
• Identification of possible areas which can save costs such as recycling, landfill costs, utilities.
• Positive response from investors, lenders,& insurers.
• Improves employee motivation, awareness, and morale with the help of ISO 9001.
• Promotes international trade.
• Increases profit by implementing ISO Quality System.
• Greater control of processes and activities throughout organization.
• An onward journey of improvement is possible on an on-going basis.
• Minimizing the risk of regulatory and environmental liability fines.
• Improving an organization’s efficiency Increases customer satisfaction and retention.
• Provides competitive advantage against companies that do not adopt the standard.

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Objective of ISO 9001 Quality Management System

The objective of ISO standard certificate is to promote the development of standardization and related activities with a view to facilitate the international exchange of goods and services, and to develop corporation in the spheres of intellectual, scientific, technological and economic activity. Work of the ISO results in international agreements, which are published as international standards.

Why ISO?

ISO is well established in many diverse fields and will continue to grow for the following reasons:

•     Worldwide progress in trade liberalization
•     Interdependence of sectors
•     Worldwide growth of communication systems
•     Need of global standards in emerging technologies
•     Standardization of economic policy for achieving sustainable growth.

 

Who Can Go For ISO

ISO can be granted to any organization regardless of what it does, its size, or whether it’s in the private, or public sector. It is applicable across an entire gamut of industrial sectors ranging from manufacturing, service and academic organizations.

Is Certification Expensive For Small Organizations?

Bureau of Indian Standards always gives the small-scale industries a discounted fee structure to encourage them to take up certification. Similarly, most of the other certifying bodies also help the small companies, in this regard. The Government of India also gives a subsidy to the tune of Rs. 75,000/- to small-scale industries.

Benefits:

•     The client favors the ISO certified company
•     Development of streamlined and well defined procedures
•     Clarity about processes and objectives in the organization
•     Improved predictability and reliability
•     Increased efficiency
•     Confidence in operations
•     Better realization of client and industry expectations
•     Focus on continual improvement for every process
•     Quality manual becomes an important marketing support document not only for new projects but also for image enhancement
•     Easy monitoring of internal work
•     System based working - easier and faster training of new employees.

 Will ISO: 9000 System Increase Documentation?

    Previous version of ISO: 9000 (1994) emphasize on documents and document control. But as per new standard the extent of documentation can differ from company to company in a simplified manner.

    ISO: 9000 quality management system requires records at relevant stages, which provide data for continual improvement and can be used for legacy as a data bank.   

  
Is ISO: 9000 Certification Applicable For Product Quality?

ISO: 9000 is applicable for the management system only and not for product quality. Implementation of ISO: 9000 quality management system assures product quality instead of ensuring product quality.

Procedure For Getting ISO 9000 Certification

1.     Framing quality policy and quality objectives.
2.     Preparation of quality manual and process procedures in line with ISO 9001 document requirements.
3.     Awareness training program for all staffs shall be arranged.
4.     Internal quality auditors shall be trained.
5.     Internal quality auditing shall be conducted.
6.     Management review of quality management system.
7.     Co-ordination with certification body.
8.     Certification auditing.
9.     ISO: 9000 certification.
10.     Periodical auditing every six months by certification body.

Why Does ISO-9000 Implementation Fail?

•     Over emphasis on documentation
•     Poorly designed system
•     Inexperience of the personnel
•     Insufficient top management commitment
•     Prohibitive cost factors

How Does ISO 9000 System Improve the Performance of A Company?

•     ISO 9000 system identifies the important processes.
•     The current status of the performance of the process is measured.
•     A target is fixed for improvement (quality objective).
•     An action plan is prepared and implemented.
•     The improvement is measured and enhanced.
•     The improvement cycle is checked for its effectiveness through internal auditing and management review.
•     After achieving the target, new target is fixed.

Read other latest post about ISO 14001 - Environment Management System.
Source: ISOqualitykit.com

Principle Of ISO 9001:2008

ISO 9000 stands for International Organization of Standardization, created in 1947. It is a worldwide federation of “Member Bodies” with it's headquarter at Geneva, Switzerland. India is represented by BIS (Bureau of Indian Standards). ISO is important because of its systemic orientation. The assumption is that quality can only be created if workers are motivated and have the right attitude.

ISO 9001:2008 (QUALITY MANAGEMENT SYSTEM) is widely recognized standard. This is a basic quality management system that can be implemented in industries of any type, any size, anywhere in the world. Registration to ISO 9001 Standard provides objective proof that a business has implemented an effective quality management system, and that it satisfies all of the requirements of the applicable standard. An external, impartial expert called a register or CB (Certification Body) conducts an on-site ISO audit to determine whether or not a company is in conformance to the standard. If they are found to be in conformance, they will be issued a certificate showing their address, scope of operations and the seals of the accreditation bodies that give the register its legitimacy.

The ISO 9001 standards are based on eight dynamic Quality Management System Principles.

• Customer Focus
• Leadership
• Involvement of People
• Process Approach
• System Approach
• Continual Improvement
• Factual Approach to Decision Making

Benefits of ISO 9001:2008

o Provides a systematic and visible approach for continual improvement in the performance.
o Edges over competitors who are not accredit.
o Increased customer confidence and international acceptance.
o Structure the operations of the organization to achieve desired results.
o Creates brand name of the organization.
o Helps to increase the effectiveness and efficiency of the organization


You can read my business article here.

How To Addressing Translation Quality

At this point you must be asking yourself that what about translation quality? Most critics of ISO 9001: 2000 certification within the language industry will generally respond, ISO does nothing for translation quality. The fact of the matter is that ISO 9001:2000 was never designed to ensure an objective level of quality in a specific deliverable be it a machine tool, an automobile, or a translated document. The standard has neither the ability, nor the intention to define quality in this way; rather it is a statement of organizational and managerial integrity; the focus of which is to deliver quality products and services according to the customer’s requirements.

Since language services are not required by all businesses in order for them to perform in their local markets, they are not perceived as vital services by most business owners. Financial services, insurance, office equipment and furniture, marketing, and advertising are usually considered vital to all businesses. As a service used only by companies either engaging in international sales or actively marketing to ethnic markets domestically, language service providers are not as well known in the U.S domestic market. Due to this fact and the increasingly technical nature of translation and localization work, there is a growing asymmetry in knowledge between LSP’s and their existing and potential customers. This disconnect between service buyers and sellers is strong justification for LSP’s to attain certification. Since, to this day, there is no single standard that addresses translation quality, ISO 9000 certification serves as the best alternative 5.



Of course, if you look at the results of a translation project, you can assess if the work looks complete, professional, and was delivered on time. However, you still have no way of assessing the linguistic quality of the work. To do so, you will need to rely on someone in your organization such as an overseas sales office, distributor or even your customers. This process, known as client review, is common and necessary, since most buyers of translation services are not comfortable assuming that their LSP can provide quality work.

However, anyone working inside an LSP will tell you that even if the distributor/customer does not provide positive feedback, it does not necessarily mean that the translation is of poor quality. Why? Well, its language is always preferential and subjective. There is no way to objectively measure the quality of translation in its abstract meaning. Even if there was, the reviewers would have to be trained in that assessment process, which likely will not happen, since review at best will be a secondary task for the chosen reviewer. He or she will likely have primary duties that generate revenue directly for your company. So, that brings us back to the definition of quality as perceived by the buyer. That’s where the integrity comes in: being able to work with the buyer to establish those ever-elusive quality criteria as the basis for reasonable and realistic quality requirements. Such collaboration takes time and effort on both sides, but mainly on the provider’s side. This type of partnership is impossible without commitment and integrity and requires robust and detailed processes for which ISO ce certification can provide a solid framework.

From the buyer’s perspective purchasing language services is a daunting task. Unless you have knowledge of the languages into which your service provider is translating, you do not have any direct way of assessing the quality of the translation work. If you think about it, virtually any other product or service you and your company purchase can be evaluated and experienced directly. Purchasing technical services, such as software development,- lends itself to direct assessment, even if you have no knowledge of programming, since the end result can be assessed for functional quality.



Source: translationdirectory.com/articles

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